The Executive Board has the business philosophy focused on the customer, element fundamental to its survival and continuity.. This fact is portrayed in its Quality Policy and its objectives, the systematization of customer related processes and post-delivery activities, among other.
The TECHNE defines as Quality Policy:
- Meet the needs of our customers ensuring final product quality;
- Promote continuous improvement of the Quality Management System;
- Investing in the development of our employees.
The forms of dissemination of the Quality Policy at various levels of the organization are realized through dissemination activities defined in the Plan of Quality Disclosure – PDQ.
For the efficiency of the Quality Management System be continually improved the TECHNE uses the Quality Policy, Quality Objectives, the results of Audit, Data Analysis, Corrective Action, Preventive Actions and Critical Analysis by the Direction.
The proposals to implement improvement actions should be carried out according to the scheme set out in the Control of Non-Conformance, Corrective Actions, Preventive and Improvement.